Return Policy

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If you are not happy with your purchase and would like a refund within 30 days of purchase, here’s exactly what to do: 
Contact the Wellfinitea team by email at (support@wellfinitea.com) and request for a refund. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the package, the Wellfinitea invoice that received, and the receipt number you have been assigned. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes.

Note: We must receive the package within 30 days from the date of original purchase for the refund to be valid.

We will then process a refund for your order provided the product packages are not damaged or opened and excluding shipping. 

These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund. Your will be notified via email when a refund has been processed. 

All matters regarding returns of Wellfinitea Products must be conducted with place of purchase (narahteas.com). Returning a Wellfinitea ‘Product’ without complying with our policy, or returning a Product absent the protections afforded by Wellfinitea as the retailer, or the protections conferred contractually to participants in the Wellfinitea Authorized Reseller program will unfortunately deem your transaction non-refundable. Wellfinitea defines ‘Product’ for the purpose of this policy as the sum of the following parts: 

  • Wellfinitea physical products (sealed bottles/containers containing unaltered Wellfinitea product) 
  • Wellfinitea digital or marketing materials prescribed for distribution with the physical Wellfinitea products, and
  • Warranty protections held by Wellfinitea as the retailer or conferred by Wellfinitea in contractual agreement to authorized resellers.

Products not containing the sum of its parts (products purchased from unauthorized resellers, who by definition, operate with no warranty protections that Wellfinitea is contractually bound to honor for example) are defined by Wellfinitea policy as ‘materially different’ from Wellfinitea products sold to end-users (customers) by Wellfinitea or participants in Wellfinitea’s authorized reseller program, and thus are not authorized for resell.

Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with Wellfinitea under Wellfinitea’s Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Warranty protections as granted by Wellfinitea to authorized resellers cannot be purchased or transferred, and are held exclusively by Wellfinitea, except as conferred through mutual agreement between Wellfinitea and participants in Wellfinitea’s Authorized Reseller Program.